Privacy 2017-11-10T15:57:56+00:00

Privacy

Privacy Notice

 

This privacy notice tells you what to expect when Breed Events Ltd collects personal information.

 

When someone visits www.breedevents.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

 

Use of cookies by breed events ltd

 

You can read more about how we use cookies on our Cookies page.

 

E-newsletter

 

We use Mailchimp, to deliver our quarterly e-newsletter. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information about how WordPress processes data, please see the Mailchimp privacy notice.

 

Security and performance

 

Breed Events Ltd uses a third party service to help maintain the security and performance of the Breed Events Ltd website. To deliver this service it processes the IP addresses of visitors to the Breed Events Ltd website.

 

WordPress

 

We use a third party service, WordPress.com, to publish our website and blog. These sites are hosted at WordPress.com, which is run by Automattic Inc. We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see Automattic’s privacy notice.

 

People who contact us via social media

 

We use a third party provider, Buffer to manage our social media interactions.

If you send us a private or direct message via social media the message will be stored by Buffer for three months. It will not be shared with any other organisations.

 

People who call us

 

When you call Breed Events Ltd we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness.

 

People who email us

 

Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy.  Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.

 

People who make a complaint to us

 

When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.

We will only use the personal information we collect to process the complaint and to check on the level of service we provide. We may compile and publish statistics showing information like the number of complaints we receive, but not in a form which identifies anyone.

We usually have to disclose the complainant’s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person’s record is in dispute. If a complainant doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis.

Information relating to a complaint will be retained for two years from closure. It will be retained in a secure environment and access to it will be restricted according to the ‘need to know’ principle.

 

People who use Breed Events Ltd services

 

Breed Events Ltd offers various services to businesses and the public.

We have to hold the details of the people who have requested the service in order to provide it. However, we only use these details to provide the service the person has requested and for other closely related purposes.

 

For example, we might use information about people who have requested our services to carry out a survey to find out if they are happy with the level of service they received. When people do subscribe to our services, they can cancel their subscription at any time and are given an easy way of doing this.

 

Job applicants, current and former Breed Events Ltd employees

 

When individuals apply to work at Breed Events Ltd, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law.

 

Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted.

 

Once a person has taken up employment with Breed Events Ltd, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with Breed Events Ltd has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it.

 

How to contact us

 

If you want to request information about our privacy policy, you can email us or write to:

Information Governance department
Breed Events Ltd

The Enterprise Centre

University Drive, University of East Anglia
Norwich
NR4 7TJ